Privacy Policy
At Gopal Dairy Farm , protecting the privacy and personal data of our customers is one of our top priorities. This Privacy Policy document outlines the types of information collected and recorded by Gopal Dairy Farm and how we use, store, and protect it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@gopaldairy.com.
Information We Collect When you visit our website, place an order, or interact with us, we collect the following personal information:
Personal Details: Name, email address, phone number, and billing/shipping address.
Account Details: Username, password, and order history.
Payment Details: Payment method choices, transaction IDs, and order amounts. Note: We do not store credit/debit card numbers or UPI PINs directly on our servers.
Technical Data: IP address, browser type, device information, and browsing patterns on our website via cookies and analytics.
How We Use Your Information We use the information collected from you for various business purposes, including:
Processing, fulfilling, and delivering your online dairy product orders.
Communicating order confirmations, tracking details, and customer support responses.
Processing payments safely and securely through our authorized payment gateways like Razorpay.
Improving website functionality, user experience, and product offerings.
Sending promotional offers, new product updates, or newsletters if you have opted in.
Preventing fraudulent transactions and ensuring compliance with applicable laws.
Payment Processing and Security (Razorpay) We use Razorpay as our primary payment gateway provider for processing online transactions safely.
When you make a purchase on our website, your payment details (Debit Card, Credit Card, Net Banking, UPI, Wallets) are processed directly through Razorpay's secure payment infrastructure.
Razorpay adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card and financial information.
Gopal Dairy Farm does not store or handle sensitive financial credentials such as card numbers, CVVs, or bank passwords on our servers.
Cookies and Web Beacons Like any other e-commerce website, Gopal Dairy Farm uses cookies. These cookies are used to store information including visitors' preferences, shopping cart contents, and the pages on the website that the visitor accessed or visited. The information is used to optimize the user's experience by customizing our web page content based on visitors' browser type and other information. You can choose to disable cookies through your individual browser options.
Sharing Your Information We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share limited personal data only with trusted third-party service providers who assist us in operating our website and conducting our business:
Logistics and Delivery Partners: To deliver your fresh dairy orders to your address.
Payment Gateway (Razorpay): To facilitate seamless financial transactions.
Legal Compliance: If required by law, subpoena, or government authorities to protect our rights or combat fraud.
Data Security We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our website is secured with SSL (Secure Sockets Layer) encryption technology.
Children's Information Another part of our priority is adding protection for children while using the internet. Gopal Dairy Farm does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.
Your Rights You have the right to access the personal data we hold about you, request corrections to any inaccurate or incomplete information, or request the deletion of your account and personal data, subject to legal retention obligations. To exercise any of these rights, please contact us at info@gopaldairy.com.
Changes to This Privacy Policy We may update our Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be posted on this page with an updated Effective Date. We encourage visitors to frequently check this page for any changes.
Contact Us If you have any questions or concerns regarding this Privacy Policy or data processing, please contact us at:
Brand Name: Gopal Dairy Farm
Email: info@gopaldairy.com
Phone: +91 97555 22020 | +91 98932 44040
Store Address: 10/3, New Palasia, Near Laxmi Memorial Hospital, Indore, MP 452001
Branch Address: 622, Greater Brajeshwari, Indore, MP 452016